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Playbooks

A playbook is a way of doing something, written once and reused. Where a persona is who is answering, a playbook is how the job gets done: a procedure the model follows, with no voice, no model and no conversation of its own. You do not talk to a playbook; you switch one on and it changes how the answer is produced.

The instructions are Markdown, and they are the whole of it. No templating, no variables, no steps the app interprets. What makes a playbook reusable is that it is text a model reads, so it survives every model, every provider, and every change of ours.

Type /playbooks in a conversation. The list opens where you asked for it, showing every playbook you have with a tick against the ones in force. It stays in the conversation, so what changed the answers is visible above them rather than buried in a settings panel.

Unlike every other note in a conversation, this one reads live: the library and the conversation are the truth and the panel only shows them. A frozen list of switches would be a photograph of a switchboard.

What is switched on is appended to the conversation’s own system prompt, at the moment the message is sent. Two consequences worth knowing:

  • Editing a playbook reaches every conversation running it, immediately. A persona is snapshotted when its conversation starts, because a persona is somebody and must not change under a conversation already under way. A playbook is a procedure you maintain, and fixing a step in it should fix it everywhere.
  • Deleting one simply removes it from the next request. Nothing in the conversation is rewritten.

In the Library, under Playbooks. A playbook is a name, one line saying when to use it, and the procedure.

That one line carries more weight than it looks. It is what /playbooks shows and what somebody reads when deciding whether this is the one, so it is written for that decision rather than as a description of the contents.

The card shows how many sections the procedure has, because “six steps” and “forty steps” are different objects and a name never says which one you are about to switch on.

Playbooks are not shipped inside Llooma. The app reads them from the store over the network, the same one the personas come from: one address, with a folder per kind under it. The public listing is at llooma.eu/playbooks.

Installing makes a copy. It lands in your library and is yours from that moment: editing it is editing your copy, and the store cannot reach into it afterwards. What is recorded is where it came from and what it said on the way in, which is what lets the store tell three things apart:

What the card says What happened
Installed You hold an untouched copy of what is published
Installed, edited You changed it. It is yours, and nothing will overwrite it
Update The store published a newer version and you touched nothing

Update all takes every new revision at once, and never a copy you have edited: a single press that quietly overwrote everything somebody had rewritten would be the one nobody could undo. Those keep being offered card by card, with a confirmation, because there is no merge to offer and pretending otherwise would be worse than the question.

Playbook What it is for
Meals for the week A week of dinners around what is already in the kitchen, and one list
Say it plainly An official letter turned into what you actually have to do, and by when
Help me decide A decision you keep going round in circles on, ending in a recommendation
Something stopped working Why a device or a connection at home broke, before anything gets taken apart

They are deliberately ordinary. A playbook earns its place by being the thing you would otherwise retype every time, not by being clever.

  • Ask before assuming. Say what to establish first, in one message rather than an interrogation, and say when to start without waiting.
  • Say what the answer looks like. A table, a list, a draft reply. “Be helpful” is not a procedure.
  • Say what not to do. The failure mode is usually specific: eight things to try at once, a balanced list instead of a recommendation, an invented legal consequence.
  • Stay model-agnostic. Plain instructions, no tool names, no provider assumptions.